Privacy Policy
‘LHDIYA’ is part of ADT Services. We are responsible for processing personal data as described in this privacy statement. We will process and use your data securely and fully in accordance with the General Data Protection Regulation (GDPR). If you have any questions about your privacy, please contact us at info@lhdiya.nl.
Article 1 | Who are we?
ADT Services
Address: Slotermeerlaan 58
Postal code and city: 1064 HC Amsterdam
Email address: info@lhdiya.nl
Chamber of Commerce (KVK) number: 73788562
Article 2 | Which data do we process?
Below is an overview of the data we process, why we need it, the legal basis for processing, and how long we retain this data.
We process your name, email address, address details, and bank details necessary to optimally deliver our services based on the agreement. Without these data, we cannot properly execute the agreement—for example, we cannot ship the book if we do not have your details.
We retain this data for 7 years (this is the statutory retention period according to the Dutch Tax Authorities). Should you have a complaint about our services, we will process your name, email, and the content of your complaint to reach the best possible solution. These data will be retained until the complaint is resolved.
To enable and optimize our website, we use analytics services. We have a legitimate interest in using your browsing behavior on our website and related data to analyze and improve our service (see Article 6).
We track your use of our website with Google Analytics and comply with Google’s retention policies. When you fill out the contact form on our website, we process, with your explicit consent, your name, email, phone number, and any other details you provide. Data from submitted contact forms are retained until your inquiry has been handled and completed.
Article 3 | How do we obtain your data?
We obtain the above-mentioned data from you as a customer or website visitor because you provide these data when ordering our book.
Article 4 | What rights do you have regarding your data?
The GDPR gives you several rights concerning the personal data you have provided to us:
Access: You can request access to your data at any time. To verify your identity, we may ask you to confirm it using the KopieID app.
Rectification: You can request changes, corrections, additions, restrictions, or deletion of your data based on your access rights.
Objection: You can object to the processing of your data based on ADT Services’ legitimate interest.
Data portability: If you want to transfer your data to another provider, ADT Services will provide your data in a structured, commonly used, and machine-readable format.
Automated decision-making: You can always express your views on any automated decision made by ADT Services and request human review.
Withdrawal of consent: If we process data based on your explicit consent, you have the right to withdraw this consent. This may affect the services we can provide.
To exercise your rights, please send a request to info@lhdiya.nl. We will review your request as soon as possible. If we cannot comply, we will explain why.
Article 5 | Who receives your data?
ADT Services will not share your data with third parties unless necessary for optimal business operations or required by law. We do not sell your data.
Article 6 | Cookies
Cookies are small pieces of information sent to your browser when visiting the website and stored on your device. Cookies cannot damage your devices. ADT Services uses functional and analytical cookies.
Functional cookies ensure the website works properly on all browsers and devices and do not store personal data.
Analytical cookies are used for Google Analytics to see how visitors use our website and which pages are popular. IP addresses are used for this purpose. You can view Google and Google Analytics privacy policies via this link.
Article 7 | Klarna
To offer Klarna as a payment method, we are required to share your personal data during checkout with Klarna. This includes contact and order details, enabling Klarna to assess your eligibility for their payment option and adjust the payment method accordingly. Your transferred personal data is processed in accordance with Klarna’s privacy policy. More information can be found at:
https://docs.klarna.com/klarna-payments/legal-and-privacy/eu/
Article 8 | Final provisions
ADT Services reserves the right to amend this privacy statement. If you have questions about this statement or how we use your data, you can email us at info@lhdiya.nl. If you have a complaint about how we handle your data, please let us know. You can also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Link to full privacy and cookie policy:
https://lhdiya.nl/privacy-en-cookie-policy